*The time listed on your ticket indicates the times in which you can play in Expo ’70 Commemorative Park. Trainers with either Morning or Afternoon Park Experience tickets can enjoy event gameplay anywhere in Suita City or Osaka City outside of Expo ’70 Commemorative Park from 9:00 a.m. to 6:00 p.m. JST.

Senri Bampaku Koen, Suita City, Osaka 565-0826

Check on Google Maps here: Expo ’70 Commemorative Park

Please visit the Access page on the Expo ’70 Commemorative Park website.

Please use a transportation IC card for smooth boarding on public transportation.

Parking facilities will not be available during the event. Please use public transportation to get to the park.

Please refer to the Expo ’70 Commemorative Park website for more information. [JP only].

Please refer to the Expo ’70 Commemorative Park website for more information. [JP only]

There will be a cafe and food trucks in the park. A FamilyMart and LaLaport EXPOCITY are also near the park.

All ticket holders are allowed to re-enter the park at any time on their ticketed event day upon presentation of their live event ticket or park admission ticket. Attendees without a live event ticket or who have lost their park admission ticket will need to purchase a park admission ticket to re-enter.

The transition time between morning and afternoon sessions will be from 1:00 p.m. to 2:00 p.m. JST. Crowding is expected near the park entrances and Osaka Monorail stations during this time. Please arrive early. We also ask for your cooperation in staggering what time you use public transportation to avoid crowding.

Trainers with morning or afternoon park session tickets can enjoy the event gameplay anywhere in Suita City or Osaka City outside of Expo '70 Commemorative Park from 9:00 a.m. – 6:00 p.m. JST.

In-real life event tickets are available to purchase here.

In order to enjoy Pokémon GO Fest 2025: Osaka event gameplay, you must be present in Expo ’70 Commemorative Park, Suita City, or Osaka City.

To begin your Pokémon GO Fest Park Experience, simply arrive at Expo ’70 Commemorative Park, Suita City, or Osaka City on the date and time of your purchased ticket and open Pokémon GO.

Event-exclusive gameplay is available only for ticket holders. Those without an event ticket will not be able to play Pokémon GO inside the park during the event.

Expo '70 Commemorative Park:

• Event-exclusive gameplay: Not available

• Normal gameplay: Not available

• Gyms: Not available

• Raids: Not available

• Remote Raids: Not available

• Trades: Available (no bonus Special Trades)

Suita City & Osaka City:

• Event-exclusive gameplay: Not available

• Normal gameplay: Available

• Gyms: Available

• Raids: Available

• Remote Raids: Available

• Trades: Available (no bonus Special Trades)

You can evolve your gameplay with ticket add-ons. You can add these to your ticket purchase after your initial order.

Location and validity for add-on purchases

Expo '70 Commemorative Park:

• Raid Lover: 5/29 – 6/1

• Egg-thusiast: 5/29 – 6/1

• Citywide Gameplay: Not available

Suita City & Osaka City:

• Raid Lover: 5/29 – 6/1

• Egg-thusiast: 5/29 – 6/1

• Citywide Gameplay: Only available on the date this add-on was purchased for.

• Event gameplay will be available only at the given locations on the specified dates and times.

• Trainers will not be able to participate in the event outside the venue (Expo ’70 Commemorative Park for park gameplay and Suita City and Osaka City for city gameplay), even with a ticket.

• Tickets to these events, including the purchase of any add-ons, are nonrefundable (subject to applicable law and the exceptions set forth in the Terms of Service).

Information will be posted on the website below, as well as the Niantic Support official X (formally Twitter) account @NianticHelpJP.

• Pokémon GO Fest 2025: Osaka Live Event Support FAQ

• Niantic Support official X (formally Twitter) account @NianticHelpJP

Please visit the Technical Support desk. For any other gameplay issues during the event, please contact us through the app.

For frequently asked questions regarding events, please refer to the Pokémon GO Help Center. In most cases, the issue can be resolved by restarting the app or your device.

To ensure a stable connection during the event, we recommend enabling international data roaming. For general network troubleshooting steps, please refer to this article.

Please visit the first aid room located in the park or speak to the nearest staff member wearing a yellow or green T-shirt. Staff members will be circulating throughout the park and may call out to anyone who appears to be unwell.

• Make sure to bring a hat and/or parasol, and take advantage of portable fans and other cooling products.

• Wear clothes that are breathable, moisture wicking, and quick drying.

• Even if you do not feel thirsty, be sure to drink plenty of water and keep up your electrolytes with sports drinks, etc.

• Make good use of shade and take frequent breaks. In addition to Team Lounges, break tents will also be available on site.

• Trainers who have young children with them should pay particularly close attention to their well-being.

• A child’s ability to regulate their own body temperature is not fully developed. This makes them more susceptible to heat stroke than adults. Please take extra care to keep them cool.

• Keep an eye out for symptoms or unusual changes in their behavior. If you notice flushed skin or excessive sweating, please head to a cool area and rest for a while.

• Beware of reflected heat. If the air temperature is 32℃ (90°F) at head-level for an adult, it will be 35℃ (95°F) for a child. Children in strollers will experience similar effects based on how far off the ground they are.

• Choose appropriate clothing. Wear cool clothing that can be removed as needed.

• Make sure they stay hydrated.

[References]

Ministry of Health, Labour and Welfare: “Information Related to Heat Strokes” (policies, heat stroke prevention leaflet, heat stroke treatment guidelines), “Drink Water for Your Health” Campaign

Japan Meteorological Agency: “Protect Yourself from Heat Stroke”

Ministry of the Environment: “Information on Preventing Heat Stroke”

Smoking anywhere outside of designated areas is prohibited. Please use the designated smoking areas when smoking (includes e-cigarettes and heated tobacco products). For more information please check here [JP only].

Please visit the Information Tent if you become separated from any children attending with you.

You can also visit the Information Tent if you experience any form of harassment at the event.

You can pick up pre order items at the pick-up booth during event hours: May 29 to June 1 from 9:00 a.m. to 6:00 p.m. each day.

You will need the QR code displayed in your Pokémon GO app. The code will also be provided in the email sent at the time of your preorder.

Preorder items are not available for purchase at the event venue.

We do not offer refunds or exchanges on preorder items.

Please take any trash from the live event home with you.

There will be a limited number of chargers available at stations labeled as PokéStops. We recommend bringing a fully charged power bank with you. Power banks will also be available to purchase from the Softbank tent (while supplies last).

Your device is more likely to overheat while playing in hot weather. Make sure to take a break from playing to give your device a rest.

If you forget or lose your belongings inside the park, please visit an Information Booth within the park. Every day after the end of the live event, any items found will be taken to the Expo ’70 Commemorative Park Security Center. Please check with the center before leaving (phone number: 06-6877-3370).

The event will be held regardless of the weather. However, in the case of extreme weather or natural disasters, the event may be suspended. Please check the local weather forecast before coming to the event and wear appropriate clothing.

Please contact press@nianticlabs.com if you wish to record or cover the event.